Definition: Customer Web Portal

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Customer Web Portal

A web site designed to allow customers to view information related to their electricity usage, including consumption data, pricing information, billing information, and other messages and resources from the utility or third party energy services provider. The web portal may also be used to allow customers to provide information back to providers. Customer web portals may be accessed through web browsers or applications on personal computers or mobile devices such as smart phones.[1]

Related Terms
electricity generation

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