A question for the peanut gallery: what would make you use OpenEI communities instead of other alternatives? (Emails, calling, etc?)
I'm a big fan of the way Thumbtack and other platforms award point values to discussions. Even if it doesn't give you anything in the way of prize returns, it could still make you drift to the top of the activity list and perhaps give you a "gold' profile. I know i fall for that sort of motivation :)
Since most of my email traffic is external to the team, communities will never replace email for me. To prevent confusion of what to post where and why, some well-defined guidelines would be helpful. Obviously sensitive information or internal discussions should never be posted here, but a quick and simple list or even super-basic decision tree might help people determine which means of communication to use.
What would I want? Ease of use, pretty format, for the community to feel "alive". One of Jamey's old requirements, which I think is important, is an email connection to threads. If I'm on a thread and can just respond via email, that'd be great. We should be able to make that happen.
I would need something persistent on my desktop where I can see activity in the community easily. If I saw a teaser like: "2 new community entries" - I would definitely click on the link to get to the entries. I would also use it if I knew that our team was using it. But a question for me would be: when should I use the DL OpenEI list and when should I use the Community forum. Differentiating between those may be tricky. I assume the community doesn't need to know when our team OpenEI meetings are, but maybe we do want all that transparency out there???